Shipping & Returns

Shipping

Thank you for shopping at Bim Bam Boom, your order will be shipped as soon as we receive full payment.

Bim Bam Boom only ships within Australia. If you would like a price on overseas postage please contact us

We offer a $9.95 flat rate or spend over $100 for freight free cost on all of our orders and we send all our orders through Australia Post, Star Track, Fastway or other Couriers. 

Orders will be processed 24 - 48 hours from full receiving full payment. 72 hours during peak times.

Once your order has been processed you will be supplied a tracking number.

Orders are not insured, if you would like insurance, or registered contact us.

Free gift wrapping is available on all our products.

If you live local or are Brisbane, Australia based we also offer in store pick up, during store hours.

Our store address is:

       Bim Bam Boom

       316A Oxley Rd

       Graceville, Brisbane 4075

We will send a confirmation email once your order is ready to pick up/sent. 

Please allow 2-7 Days for your order to arrive, once shipped. During peak times such as Christmas, postage times may be slower than usual.

Bim Bam Boom may cancel your order or part of, if any products are unavailable. We will contact you directly to discuss your options.

If you have any questions about an order, please Contact Us with your order number and details about the product ordered.

 

Returns Policy

Holiday Classes

All our Holiday Art Classes are require payment when booking. We require 3 days notice of cancellation for a refund to be issued or 24hrs notice to transfer your booking to a different class.

If you have booked and payed for an art classes that you don't turn up for, your booking will be cancelled and no refund or transfer will be able to be given.

Returns Policy

We are unable to accept cancellations and do not offer refunds for change of mind.

Please note that you will be responsible for any return shipping costs on any change of mind or exchange orders, if your order is not right or damaged we will cover these costs.


If you have any questions about an order, please Contact Us with your order number and details about the product ordered.

Returned products must be in a:

       Unused, undamaged and sealed original condition. Returned 30 days of delivery.

Returns in store require a receipt

Once your order had been placed it cannot be changed. If your order had not been processed call us and we will do our best to change it for you. We cannot change your order once processed.

By agreeing to these term and conditions, and shipping policy you agree to receive electronic correspondence form Bim Bam Boom, you may choose to unsubscribe at anytime.

The laws of Queensland, Australia govern these purchase and shipping terms.

Art Classes

 

Bookings are essential for all classes

 

We require 3 days notice of cancellation for a refund to be issued or 24hrs notice to transfer your booking to a different class.

 

Term Special is only valid for only the current term (not refundable if you miss a class)

 

Term special makeup classes are only available if you have notified us of not attending your booked class before your booking

 

If you have booked for an art classes but haven't turned up, your booking will be cancelled and no refund or transfer will be able to be given.

 

Casual Block classes are also valid for our 1 hour classes in the school holidays

 To transfer your booked class 24hrs notice is required please ring the store on 07 3278 3788 or email us on info@bimbamboom.com.au